United States Postal Service (USPS) offers a convenient tracking service for customers to track the status of their packages. The tracking service is available for all trackable domestic and international mail classes. A tracking number is a unique number assigned to a package that allows customers to track the package’s journey from the point of mailing to the point of delivery.
Understanding USPS Tracking Number Formats
Tracking numbers for USPS packages are available in different formats based on the service used to ship them. The three main formats of USPS tracking numbers are:
20-Digit Number: This is the format for tracking numbers assigned to packages shipped with Priority Mail Express. The number starts with “E” and ends with “US”.
22-Digit Number: This is the format for tracking numbers assigned to packages shipped with Priority Mail, First-Class Package Service, and Parcel Select. The number starts with “9” and ends with “US”.
13-Digit Number: This is the format for tracking numbers assigned to packages shipped with Standard Post (formerly known as Parcel Post) and Media Mail. The number starts with “9” and ends with “US”.
These are the primary format for tracking numbers, and that tracking numbers assigned to another service might have different formats but still can be tracked by USPS.
Customers can use the tracking number to track the package’s journey through the USPS website or by calling USPS customer service. You can also use the tracking number to confirm delivery, get estimated delivery dates, and see where your package is.
Tracking
Tracking your USPS package is easy and can be done in a few different ways:
Online: Customers can track their package on the USPS website by entering the tracking number in the “Track & Confirm” tool. It will provide detailed information about the package’s journey, including its location and estimated delivery date.
Email/Text: Customers can also sign up for USPS Informed Delivery. Customers receive email or text notifications when their package is on its way.
Phone: Customers can also call USPS customer service at 1-800-222-1811 to inquire about the status of their package.
It’s important to note that tracking information might not be available for certain types of mail or package. Also, packages shipped internationally may only have tracking information available during some stages of the journey.
By using these methods, customers can stay updated on the status of their package and plan accordingly for delivery.
Obtaining Proof of Delivery
Obtaining proof of delivery is a way for customers to confirm that their package has been delivered to the intended recipient.
Customers can obtain proof of delivery in a few ways:
Online: Customers can view the delivery status of their package and a delivery scan on the USPS website by entering the tracking number in the “Track & Confirm” tool.
Email/Text: When the package is delivered, customers who have signed up for USPS Informed Delivery will receive an email or text message with a delivery scan image.
Signature Confirmation
Customers can also request a Signature Confirmation service when mailing their package. This service requires a signature from the recipient upon delivery and provides proof that the package has been delivered.
Return Receipt
Customers can also request a Return Receipt service when mailing their package. This service provides proof of delivery to the sender through a signed delivery record.
It’s important to note that these services may come at an additional cost, and not all services offer proof of delivery. It’s always best to check with USPS or your chosen carrier before mailing the package.
By obtaining proof of delivery, customers can ensure that their package has been delivered to the intended recipient and can take appropriate action if necessary.
Common Issues
While USPS tracking is generally reliable, there may be instances where tracking information is delayed or needs to be updated. Some common issues that customers may encounter include:
Delayed Scanning: Packages may not be scanned at each journey step, resulting in delayed updates.
Incorrect tracking information: In some cases, tracking information may be incorrect or show the package as delivered when it has yet to be delivered.
Lost or delayed package: Sometimes, packages may become lost or delayed in transit, resulting in no updates on the tracking information.
International Tracking
Packages shipped internationally may only have tracking information available during some stages of the journey.
USPS customer service can resolve these issues by providing the tracking number to them. They will investigate the issue and provide updated information.
Customers can contact the sender to inquire about the package’s status and request an investigation if necessary.If customers are aware of these issues, they can take appropriate action to avoid delays in tracking updates.
Easy Tracking
USPS provides multiple ways to track packages, making it easy for customers to stay updated on the status of their packages.
Online Tracking: As mentioned earlier, customers can track their package on the USPS website by entering the tracking number in the “Track & Confirm” tool. It provides detailed information about the package’s journey, including its location and estimated delivery date.
Email/Text Notifications: If you sign up for USPS Informed Delivery, you can receive notifications when your package arrives.
Phone Tracking: Customers can also call USPS customer service at 1-800-222-1811 to inquire about the status of their package.
Mobile App: Customers can also use the USPS Mobile App to track their packages, schedule pickups, and find USPS locations.
Signature Confirmation and Return Receipt services also provide proof of delivery and added security for important mailings.
With these tools and services, customers can track the status of their packages and plan accordingly.
Conclusion
Ultimately, USPS tracking is a convenient and reliable way for customers to track their packages. Tracking number formats, options, and common tracking issues help customers plan and prepare for delivery.
With the wide range of tracking tools and services USPS provides, tracking packages have always been challenging. Customers can use online tracking, email/text notifications, phone tracking, mobile apps, and other services to keep track of their packages. And ensure their packages are delivered to the right place and on time.
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